Return & Refund Policy

Last Updated: July 29, 2026

We want you to be satisfied with your Ylirdo purchase.

If you are not completely satisfied with an eligible item, you may request a return in accordance with the policy below.

Please contact us before sending any product back.

Email: support@ylirdo.com

Return Eligibility

Unless otherwise stated on the product page, eligible items may be returned within 30 days of delivery when:

The item is unused and in its original condition
The item is returned in its original packaging whenever reasonably possible
The item has not been damaged through use or improper handling
The item has not been modified or altered
The return request is made within the applicable return period
The return has been authorized by our customer service team

Items That May Not Be Returned

Returns may not be accepted for:

Items damaged after delivery due to misuse, improper handling, or normal wear
Items that have been altered or modified
Items returned without prior authorization
Items that are not in their original condition
Final-sale or non-returnable items when clearly identified as such
Items returned outside the applicable return period

Damaged Items

If your vase or other product arrives damaged, please contact us as soon as reasonably possible after delivery.

Please provide:

Your order number
Photos of the damaged product
Photos of the original packaging
A photo of the shipping label, if available

Because many of our products are fragile, please keep the original packaging until your claim has been reviewed.

After reviewing the information, we may offer an appropriate resolution, which may include a replacement, refund, or another reasonable solution depending on the circumstances.

Incorrect or Missing Items

If you receive an incorrect item or an item is missing from your order, please contact us at:

support@ylirdo.com

Please include your order number and relevant photos.

We will review the issue and work with you to resolve it.

Return Shipping

Unless the return is due to an incorrect item, damaged item, defective item, or another issue attributable to Ylirdo, the customer may be responsible for return shipping costs.

Return instructions will be provided by our customer service team after the return request has been reviewed.

Please do not send a return to our business address unless specifically instructed to do so.

Refunds

Once an approved return has been received and inspected, we will notify you regarding the status of your refund.

If approved, the applicable refund will be issued to the original payment method used for the purchase.

Please allow additional time for your bank or payment provider to process the refund after it has been issued.

Original shipping charges, if any, may not be refundable unless otherwise required by applicable law or the return is due to an issue attributable to Ylirdo.

Contact Us

For return or refund questions, please contact: